SULLY

Hey brother. Give me a call at the shop. Jason 503-364-1818

Ha Ha Ha Ha. I see an oppurtunity to make a fortune (clap)

What else is new(drooler)

What brand of bulbs are they? Keep in mind when you are comparing prices to compare the same item to the same item. That is really cheap. None of the manufactures I do business with has anything that cheap.

I guess it is sold to someone else.

I'll take it. I will send you a PM. Thanks, Jason

Hey Jen. How's things going?

Unfortunately I know it's going to be alot more than that. Here is a ballpark. 180 GALLON Tank, stand, canopy, lighting, and all the stuff under the stand. 500lbs 180 Gallons of saltwater (approx. 8.6#'s per gallon). 1548lbs Maybe another 50 gallons between sump, skimmer, and etc. 430lbs Live rock you will probably have between 175-200lbs Live sand I'm guessing approx. 200lbs Then you have your animals in the tank ? lbs It adds up alot quicker than you would think. Definate canidate for the bottom floor(scary)

My customers will tell you that I say no to alot of things. You have to do what is right. There are too many stores out there that won't even take the time to ask the customer questions about their set-up and just sell them whatever they want. We all know how that works out! You can't make everyone happy my friend. But you did the right thing(rock2)

Now that's funny(clap)

Just you wait. One day you are going to go to work and when you come home, a piece of it will be missing(whistle)

Sure Blaine. We all know you are the gremlin behind all that goes on here(nono)

OhOh(naughty) I had nothing to do with this one:D

Man that is cheap! I don't think you could buy the materials to build it again for that price.

That's a [language filter] nice tank(clap)

Hey Nyles. I don't think it's just UPS that damages them. Even my suppliers that truck it to me from their wherehouses damage them pretty bad at times. I don't understand how they do it. But I always get buckets in that it looks like they dropped something very heavy on it. It usually isn't a big deal. But sometimes the really do a doozy on them. And as far as hooking up someone on salt on a prepay. I know myself I would be more than willing to do that for someone on here (naughty) Jason

I feel bad about kinda hi-jacking the thread. My only real point I guess would have been that if she might have purchased something like that from a LFS, she probably would have not had to come on here and ask for help. I know myself personally have gone to peoples homes to help them out with an item they purchased from me if we couldn't get it resolved over the phone. Not trying to pee in anyone's oatmeal(clap)

Salt pricing has gotten stupid. The gas price is finally starting to affect the cost of goods ALOT. I had a $8.00 a bucket increase on Kent salt in the last 2 months. For your usual on-line guys to order from, make absolute sure you find out their deal on shipping. Alot of places do not offer free shipping on things like salt anymore because of the cost increase. As far as what salt to use. I had been using Kent and Oceanic up to this point. But I have recently switched to Reef Crystals to see what happens. I have talked to alot of people that were avid Kent users and switched to Reef Crystals and they had fantastic results. So we will see what happens.

I am going to throw this out here so people might have a better understanding of what I am talking about. And I guarantee there is not another store out there that will dissagree with this. There is nothing that frustrates a store employee or store owner more than when a person comes into the store looking for something specific, ask you ever possible question that could be asked about the products operation, set-up, maintenance and so on, and a half hour later gets ready to leave and says, "well, I can get it on the internet for $35.00 cheaper" and walks out the door. Or even better yet, you get the person that bought a product that you carry on-line because they could save a few bucks and had a problem with it or can't figure out how to use it (hence the reason I got on this thread to begin with) and comes into your store or calls you on the phone and wants to know all the answers to the questions they have about the product that they decided to purchase on-line instead of buying it from their local fish store. Now myself, I still help the customer out anyways. But I also make sure that the point gets across that it's no always about the cost! I am not going to gouge you on the price as it is refered to far too often. But I do need to make enough to keep the doors open, bills paid, and put food on my table for my family. You might pay a little more for the product, but the customer service you will receive in return will be second to none. I will ALWAYS go out of my way to support my customers as long as they somewhat return the favor to me. Now there is some on-line stores that do offer great customer service. But I can tell you they are not going to stop by your house to help you hook something up or you are not going to drive the product to them to point out the question you have about which fitting goes where.

I am a somebody(clap)

So I guess I am confused. You are an on-line store? I know you do livestock which my response was not refering to on-line livestock. I am refering to dry goods that you just don't take out of the package and use. Things like controllers, some skimmers, R.O. units and so on. If you are selling a tank cleaner magnet, there is not much needed to figure out how that item works. Even simple things like reading a hydrometer I have had to spend more time than I thought would be needed just to make sure the customer understood fully. It doesn't meen that they are dumb. It's just some people it takes longer before they learn and understand things. But I would aasume that most people agree when it comes to buying from the web, you are rarely going to get the same level of customer service as you would if you were physically standing in the store. Keep in mind again I am refering to dry goods. And again, I am NOT trying to start ****. I just wanted to point out that your purchases sometimes shouldn't always be based on the price of the item.

I know this is going to get ugly. But hey, I might as well keep things consistent. This is a good example of what kind of customer service you receive when you buy from the internet. She bought an item and needed some questions answered and she got nothing. Now I am not saying that there is not retail stores out there that don't do the same thing. But there is definately something to be said about being able to talk to someone face to face after you have purchased something to get some questions answered. So I am wondering this. LisaJill, do you regret your purchase you made online for the fact that you received no customer service? I am not trying to bag on you or anything to the sort. I am merely trying to prove a point on the importance of doing business with a company that is willing to take care of you before, during, and after the sale. Your LFS may not be able to offer on-line prices. But the service you get out of them at times can be priceless. And again, I am not trying to offend anyone. I just thought this was a good example of another customer getting no help from on-line purchases.

I see someone else here doesn't sleep either(drooler)

I do have one more of those titaniums left big guy.

I thought that was CCR's van. My bad(naughty)