i had a bad experience with them 2 years ago i ordered some fish and coral and i paid for overnight shipping mind you i bought everything on a Monday morning and i didn't get my stuff till that Thursday and never rang the door bell or knocked and my box was banged up, busted open then taped up poorly and upside down i ordered some superman shrooms, three pink anthias and two clowns and a royal gramma. Both the clown bags were empty and the gramma were dead, but fortunately the shrooms and anthias were some how still alive and the online store gave me a whole refund on the lost fish.