jgf86123 Posted January 27, 2010 Share Posted January 27, 2010 Guys, I need some help, my gf's dad has about wrecked my laptop, don't ever let a real estate agent who thinks he's a computer whiz near your computer, EVER. Anyway, it's F'd up reallllll bad, and I just want to wipe it and do a complete re-install, that's what I've been told I need, thanks Brad. Anyway, who can help with that? LOL TIA Quote Link to comment Share on other sites More sharing options...
Bitricker Posted January 27, 2010 Share Posted January 27, 2010 I can. It's pretty simple really. Of course were not exactly neighbors.... do you have a windows disk or do you need one? Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 27, 2010 Author Share Posted January 27, 2010 We bought the laptop at best buy, did not come with any kind of restore disks, its an acer so yeah, imma need that disk but your right, we aint exactly neighbors LOL thats a good drive out to your place Quote Link to comment Share on other sites More sharing options...
mltnguyen Posted January 27, 2010 Share Posted January 27, 2010 Does the system boot at all? can you restore it from a restore point? Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 27, 2010 Author Share Posted January 27, 2010 the system works, its just running like a POS and i havent set any restore points, i just want to wipe the whole system and start over from scratch Quote Link to comment Share on other sites More sharing options...
mltnguyen Posted January 28, 2010 Share Posted January 28, 2010 Since you bought it from a box store they might have it setup for you. Might just give it a look cant hurt. Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 28, 2010 Author Share Posted January 28, 2010 they didnt set it up, i never let them touch it lol Quote Link to comment Share on other sites More sharing options...
siskiou Posted January 28, 2010 Share Posted January 28, 2010 Hm, you should have gotten some kind of install disk with it. What kind of OS do you currently run? Is there a restore partition on your system? Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 28, 2010 Author Share Posted January 28, 2010 vista, and nah, no disks, i had the same problem with emachines, they dont give disks either lol Quote Link to comment Share on other sites More sharing options...
siskiou Posted January 28, 2010 Share Posted January 28, 2010 I have an emachines disk for my laptop. Can you contact the maker of your laptop and have them send you a replacement disk? Without a disk, you'll have to find someone with a full version of whatever OS you want to install. Once you have that, it's very easy. Just pop it in the drive and start your computer, and follow the prompts. Quote Link to comment Share on other sites More sharing options...
reefnjunkie Posted January 28, 2010 Share Posted January 28, 2010 Sorry for jumping in when I can not help-(presently) but why wouldn't doing a system restore be possible-don't most systems have partioned hard drives and he can just do a "restore" hitting escape during the re-boot or F11-its been awhile-I just figured someone who had it a little more fresh in their head could jump in. Mick if you don't get anywhere PM me. I do want to confirm you are running windows-If you are using a MAC delete me from your friends list(enforcer) -Friends don't let friends use Apples-(nono) Oops I did it again-(clap)Here comes the backlash-(flame) Quote Link to comment Share on other sites More sharing options...
reefnjunkie Posted January 28, 2010 Share Posted January 28, 2010 I guess I type slow-Thans for jumping in Susan!! Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 28, 2010 Author Share Posted January 28, 2010 dude, I LOATHE macs, although the Iphone and Ipad are both pretty cool, but those arent computers, really lol im runnin windows vista and would gladly downgrade to XP :P an if anyone has a copy of office, with excel layin around, hook a brutha up LOL Quote Link to comment Share on other sites More sharing options...
siskiou Posted January 28, 2010 Share Posted January 28, 2010 Here is some info that might help: If windows is running you can start it by going to Programs, Acer Empowering Technology and run the Acer eRecovery Management. Note that on the bottom of the eRecovery Management window are 3 choices, Backup, Burn Disk and Restore. Click on Restore. Here you have the choice of select Restore System to Factory Default. If windows is not working but the system boots - Reboot the system and when the Acer logo appears, hold down the ALT key and press F10. This starts the recovery process, just follow the instructions. Quote Link to comment Share on other sites More sharing options...
JManrow Posted January 28, 2010 Share Posted January 28, 2010 We bought the laptop at best buy, did not come with any kind of restore disks, its an acer so yeah, imma need that disk but your right, we aint exactly neighbors LOL thats a good drive out to your place You might give Best Buy a call and see if they can supply you with a disk. They offer that service for about $30 if I understood the guy at the Best Buy "Geek Squad" correctly. Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 28, 2010 Author Share Posted January 28, 2010 im attempting that currently and it wont even fun, yippy Quote Link to comment Share on other sites More sharing options...
nwcoralfarm Posted January 28, 2010 Share Posted January 28, 2010 If you bought it new then it came with a disc, no question. Even if you don't have the disc if you have a licensed version of windows you can get a new disc for it from Microsoft. If the computer is running really slow then start with control alt delete and see what the processes are that are running and what kind of memory it is using. also I do believe that small parts of some files were wiped out for some reason that quite a few of these can be fixed from updates (once again only licensed versions) You also might check with Acer and see if they have a replacement system disk available, since on laptops they are usually a bundle. A system restore will only work if you set a new point to restore from in the last little while, other wise you might end up taking it back too far. Tpye msconfig in your run bar and see what is starting in your startup menu. Too many items will lag you down, finally do a disk drive clean and defrag, this is always helpful. If you can get the disc and do a fresh install (highly recommended) then that is what I would suggest. Quote Link to comment Share on other sites More sharing options...
jgf86123 Posted January 28, 2010 Author Share Posted January 28, 2010 Dave, your last suggestion is the one I want to do, I just want to wipe it totally clean and start over. Quote Link to comment Share on other sites More sharing options...
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