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Apex Help


Flash21

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So the last week or so I have been having Heater/Apex/InkBird problems.  
I’m not sure what the hell is going on. 
At first I thought my heater went tits up. 
Plugged new heater into InkBird and Nothing. Tried another new heater and same. I disconnected InkBird and plugged into Apex directly and same situation! 
Now Apex says heater is on and well watts are reading nothing!  Sometimes it will kick ON and watt will read for about 10secs then nothing.  
 

attached are a few pics.  Says ON and no watts 

A551B80B-EFCD-4867-9C4E-64C5C86DBA6B.png

46A0F843-B0BE-4ABF-B0A6-D99B1844A8FE.png

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I’m far from any kind of expert - but what kind of heater is it? If it’s a traditional heater with its own on/off then maybe it’s set pretty low and simply not turning on? The apex outlet can be on without the heater flipping on. that would explain the lack of watts. Maybe that’s it? 
 

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Let's try some debug.

Is it the heater itself?

  • Original heater, plug straight into an outlet (or extension cord).  No apex, no inkbird. 
    • Wait 30seconds, is it hot.  (do this still while submerged)
    • Wait 2 minutes, is it still hot.
    • If cold, original heater is bad/dead.

Apex Outlet problem?

  • plug something else into the eb832 outlet, like a lamp.   Force Apex to ON.
    • Is lamp lit?
    • Does Apex say it's drawing Watts?
    • Wait few mins, confirm still on.
    • If lit and drawing watts - Doesn't mean EB832 is fine.  You said original heater would draw watts for ~10seconds, and then stop.
    • If ON.  How many watts did it draw, how many watts did your heater draw (for only 10seconds).   Plug MORE in, until same or more wattage drawn.
    • wait, confirm EB832 will power for a while

Maybe replacement heaters are bad, or have internal temp just set too low?

  • Plug replacement heater straight into outlet (or extension cord).  No apex, no inbird...  But yes, Submerged.
  • Wait 30seconds, is it hot.  (feel it)
  • Wait 2minutes, is it still hot.
  • If no to either, is the temp setting of the new heater too low

 

 

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