siskiou Posted March 6, 2008 Share Posted March 6, 2008 Does anyone know who I need to contact for a warranty issue for Koralia pumps? On mine, the shaft is getting rusty. Quote Link to comment Share on other sites More sharing options...
andy Posted March 6, 2008 Share Posted March 6, 2008 fmoore@hydor.com -- sent me my flow director nozzles PDQ. Quote Link to comment Share on other sites More sharing options...
siskiou Posted March 6, 2008 Author Share Posted March 6, 2008 Thanks! I'll write to them. Quote Link to comment Share on other sites More sharing options...
jadams7 Posted March 6, 2008 Share Posted March 6, 2008 How long are these usually under warranty? Are receipts needed or anything? Quote Link to comment Share on other sites More sharing options...
lquidglass Posted March 7, 2008 Share Posted March 7, 2008 two year warranty. They are also known to leak electricity into the tank. I just saw a post today on reef central about it. Good luck,. Quote Link to comment Share on other sites More sharing options...
andy Posted March 7, 2008 Share Posted March 7, 2008 Was that a recent post? I know they had problems with that early on, but I thought they worked it all out. Quote Link to comment Share on other sites More sharing options...
siskiou Posted March 8, 2008 Author Share Posted March 8, 2008 AFAIK, the problems where with the 2s and 3s (I think). They had a recall and replaced them with new models. Quote Link to comment Share on other sites More sharing options...
jadams7 Posted March 8, 2008 Share Posted March 8, 2008 About how much electricity do they normally put off, and how much is more than needed? I really have no clue when it comes to this stuff, so I need to see if I have to return mine or not. Quote Link to comment Share on other sites More sharing options...
impur Posted March 8, 2008 Share Posted March 8, 2008 Koralia 1 400 GPH 3.5w Koralia 2 600 GPH 4.5w Koralia 3 850 GPH 6.5w Koralia 4 1200 GPH 8.5w There was a recall and they have fixed the current leakage AFAIK. My hand is in my tank every day and neither of my K4s leak current. Quote Link to comment Share on other sites More sharing options...
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