MrBret Posted February 23, 2023 Share Posted February 23, 2023 I know of a customer and myself that have had their Radions start doing weird things in the last week like randomly turning off and back on, one light fades down like clouds passing over.....can't connect to the light to select templates, please re try. If any of that sounds familiar I'm hoping this thread will help. I spent a good 20 minutes with an Ecotech rep and though I would share the process. My guess is you all know this and I'm wasting my time, but I'm computer lets call it slow, lol.......and hoping this saves someone some frustration 1 Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 23, 2023 Author Share Posted February 23, 2023 To start they said power cycle all the lights by unplugging them from the wall Log out of the Mobius app Plug light back in to power source Log back in to Mobius Click on the 3 dots in upper right corner Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 23, 2023 Author Share Posted February 23, 2023 Then click on settings Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 23, 2023 Author Share Posted February 23, 2023 Then click on Devices Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 23, 2023 Author Share Posted February 23, 2023 Now press and hold on your light and swipe it to the left and you have now deleted your light and tank profile so you can start from scratch Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 23, 2023 Author Share Posted February 23, 2023 Now you should be able to start from the begging, give a tank profile a name and re select you light and be able to load templates and all 2 Quote Link to comment Share on other sites More sharing options...
reefrun Posted February 24, 2023 Share Posted February 24, 2023 Ive been dealing with this and it’s driving me crazy. When you delete it does it delete what’s already programmed or just delete it from the app? Quote Link to comment Share on other sites More sharing options...
MrBret Posted February 24, 2023 Author Share Posted February 24, 2023 Deletes what's programed as well. They asked if i wanted to save the schedule and i said no. I just want it all gone so i can start from scratch Quote Link to comment Share on other sites More sharing options...
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