Stugots Posted April 2, 2017 Share Posted April 2, 2017 Hi all, I was here a few years ago (I think I used "sixty-five") and now I'm back, starting fresh. I tried to pay for a membership but there was no place to add credit card info. I entered billing info name and address, but the only option after that was "confirm and pay." Clicking that did not take me to a payment form but said there was a processing error. Thought the admins should know, or maybe it's just me? I'll keep trying. Thanks, Nick Quote Link to comment Share on other sites More sharing options...
Flashy Fins Posted April 2, 2017 Share Posted April 2, 2017 @TheClark, are you able to help this member? I wanted to try recreating the steps to see what's going on, but I couldn't even get as far as adding membership to my cart, since an alert popped up that I'm already a paid member and can't buy again. Quote Link to comment Share on other sites More sharing options...
Stugots Posted April 2, 2017 Author Share Posted April 2, 2017 I got it to work! For some reason, when I unchecked the box for auto renewal, it took me right to the PayPal payment form. Well, it's done. Thanks, Flashy, for asking for help on my behalf. Best, Nick 2 Quote Link to comment Share on other sites More sharing options...
Higher Thinking Posted April 2, 2017 Share Posted April 2, 2017 Welcome back. Hope everything gets going well for you on the build! Quote Link to comment Share on other sites More sharing options...
Knuckledragger Posted April 3, 2017 Share Posted April 3, 2017 I had the same problem and they manually added my membership and I paid through PP. I did not uncheck the auto renewal though. This should be some good diagnostic info for the administrators I would think. 1 Quote Link to comment Share on other sites More sharing options...
Emerald525 Posted April 3, 2017 Share Posted April 3, 2017 Welcome back thanks for trying so hard to support us! I'm not sure why it's not working right but we recently upgraded and there are always bugs to workout! I just wish it wasn't one of the functions that helps keep the bills paid! Quote Link to comment Share on other sites More sharing options...
TheClark Posted April 3, 2017 Share Posted April 3, 2017 Tagging @Chief Yes @Knuckledragger this is great info. Thanks @Stugots for sharing that info while we work out the kinks. Quote Link to comment Share on other sites More sharing options...
Chief Posted April 3, 2017 Share Posted April 3, 2017 I turned off renewals for now. Hopefully that will fix the problem. 2 Quote Link to comment Share on other sites More sharing options...
albertareef Posted April 3, 2017 Share Posted April 3, 2017 12 hours ago, Chief said: I turned off renewals for now. Hopefully that will fix the problem. Not sure if it helps or not but my experience was as follows... Got the email notification about "time to renew" and was able to follow the links and pay with paypal. Forgot I had setup the auto renew feature last year when I joined back up so didn't think to change that. About a week later, I got a notice saying that my auto renewal had gone through. So... both pieces seemed to be working but it did allow me to pay twice. Quote Link to comment Share on other sites More sharing options...
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