Jump to content

Customer Service is NOT dead!


rworegon
 Share

Recommended Posts

Came home the other day to a dark tank. It seems the poser supply for my Reefstar LED fixture had failed. 

One phone call to Kenny at Reefstar and a new power supply was on the way. 

I got the New fixture two days later. Everything is great, the tank actually benefited from the two days of darkness. The cyano that had been creeping up disappeared.

Not only was Kenny responsive by sending the new power supply but I also received a follow up phone call to check on things.

Just when you think customer service is dead, something like this happens.

 

Thanks Kenny.  

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...