rworegon Posted March 30, 2015 Share Posted March 30, 2015 Came home the other day to a dark tank. It seems the poser supply for my Reefstar LED fixture had failed. One phone call to Kenny at Reefstar and a new power supply was on the way. I got the New fixture two days later. Everything is great, the tank actually benefited from the two days of darkness. The cyano that had been creeping up disappeared. Not only was Kenny responsive by sending the new power supply but I also received a follow up phone call to check on things. Just when you think customer service is dead, something like this happens. Thanks Kenny. 1 Quote Link to comment Share on other sites More sharing options...
Saltwater newbie Posted March 30, 2015 Share Posted March 30, 2015 Kenny is definitely a good guy very easy to work with. Quote Link to comment Share on other sites More sharing options...
Emerald525 Posted March 30, 2015 Share Posted March 30, 2015 Glad it worked out for you Randy. I agree Kenny does go above and beyond. Glad you got it all worked out! Quote Link to comment Share on other sites More sharing options...
softy Posted March 30, 2015 Share Posted March 30, 2015 +1 on the quality of customer service from Kenny! I really am a big fan of his Alpha Series!! Quote Link to comment Share on other sites More sharing options...
reefboy Posted April 13, 2015 Share Posted April 13, 2015 Exactly why Kenny is all who I deal with he stands behind his stuff and has never let me down been with him since beginning and don't plan to change. Most of my clients run his new light and as well as myself but even his old lights rock. Quote Link to comment Share on other sites More sharing options...
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