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Worst instructions ever!


impur

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This is from the instruction manual for my new Bubble Magus bm-t01 dosing pump. I think these are the worst ones i've ever read:

 

Install

 

1. Put the Dosing Pump control box placed in the right position, demands placed on a smooth, not placed in the hot and humid environment, Short-circuit on the control box to avoid damage.

2. In the pump head were connected to the hose on both sides of the hose connectors, hose connectors draw a line on the PVC transparent pipe, according to the direction of liquid flow in the left (the face of pump head) to add a liquid placed in the right one set to be added fluids.

3. Connected to the power supply.

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That was one of the reasons why I decided against the BM. Now after hearing that the customer service is in India, I am kind of glad I went with the LM3. I don't know, but it will be just my luck that the LM will be in the same boat. I hope everything else is great though!

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Our IT is out of India(outsourced) and they made a recent change. I recently spoke with a Roger and a Paul.

 

Now I believe I am talking with someone in the states, but why do I still have to repeat myself three times and ask for them to repeat themselves three times and still no resolution after two months and 15 tickets........... What, you really think we are that ignorant!!

 

When I read these instructions, it reminded me of my problem. Sorry, I can't translate it as well.

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Thank you for using BUBBLE – MAGUS products, please read User manual carefully before use.

Contain: A suit of collection cup, a suit of main reactor, a suit of leading box, a suit of drain water system, one ATMAN PH2500 water pump(with pin brush), one air entered tube, one air intake kit & user manual

Installation: 1. Leading box:please fix bottom board of leading box to water pump by outlet screw, keep central

hole of leading box in line with pump centre , then install leading box to bottom board by long Nylon

screw. (Notice: the part without hole of leading box's cover should be in line with pump's outlet). 2. Install water pump: a. please take off four silica gel mat and revolve out nylon screw. b. Insert

water pump with leading box to installation board. 3. Please put bucket on bottom board, (main react bucket need telescope into groove of bottom board)

and adjust position of pump's inlet and bucket's hatch, then revolve air intake kit to pump's inlet, revolve 2 circles enough, don’t too tight. Air inlet up, insert tube into air entered hole of air intake kit, other end connect to muffler, revolve tightly screw of bottom board and put back mat.

4. Please put collection cup on collection neck of main reactor. 5. After Installation put it into water, insert pump's plug in the socket, adjust water output tube to

control bubble's height, thus it can be used.

Notice: 1. Please make sure full water in the water pump before start it, else it will be difficult to start up. 2. If installation is correct, it should appear much bubble quickly when pump start up. If no bubble or

pump makes a noise or strenuous shake, please stop and restart up. If it can't solve the problem,

please contact dealer or our technology person. 3. Strictly prohibit pump operate without water. 4. Every product tested before leaving factory, so some water blob maybe leave on it. It’s not used

vestige and wouldn’t affect use. 5. Just start to use a few days its result maybe is no very good, this is a normal phenomenon. After a few

days it can be normal working, if washing completely main reactor inside, this time will be reduced. 6. Please adjust bubble level according to aquaria's pollute. Don’t adjust water level too high avoid

water quality fluctuate cause much water effused. 7. Please wash collection cup at the fixed date, if sludge heaped inside the collection neck it will affect

used result. Suggest to clear protein segregator and pump every one or two month, don’t use chemical

to clean protein segregator. 8. Suggest water level for exterior of protein segregator around 28~33cm.(best water level around 30~

33cm) Guarantee: repair free within one year, repair for life.

Product will be improved continuously, please understand the technical change isn't noticed.

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Thank you for using BUBBLE – MAGUS products, please read User manual carefully before use.

Contain: A suit of collection cup, a suit of main reactor, a suit of leading box, a suit of drain water system, one ATMAN PH2500 water pump(with pin brush), one air entered tube, one air intake kit & user manual

Installation: 1. Leading box:please fix bottom board of leading box to water pump by outlet screw, keep central

hole of leading box in line with pump centre , then install leading box to bottom board by long Nylon

screw. (Notice: the part without hole of leading box's cover should be in line with pump's outlet). 2. Install water pump: a. please take off four silica gel mat and revolve out nylon screw. b. Insert

water pump with leading box to installation board. 3. Please put bucket on bottom board, (main react bucket need telescope into groove of bottom board)

and adjust position of pump's inlet and bucket's hatch, then revolve air intake kit to pump's inlet, revolve 2 circles enough, don’t too tight. Air inlet up, insert tube into air entered hole of air intake kit, other end connect to muffler, revolve tightly screw of bottom board and put back mat.

4. Please put collection cup on collection neck of main reactor. 5. After Installation put it into water, insert pump's plug in the socket, adjust water output tube to

control bubble's height, thus it can be used.

Notice: 1. Please make sure full water in the water pump before start it, else it will be difficult to start up. 2. If installation is correct, it should appear much bubble quickly when pump start up. If no bubble or

pump makes a noise or strenuous shake, please stop and restart up. If it can't solve the problem,

please contact dealer or our technology person. 3. Strictly prohibit pump operate without water. 4. Every product tested before leaving factory, so some water blob maybe leave on it. It’s not used

vestige and wouldn’t affect use. 5. Just start to use a few days its result maybe is no very good, this is a normal phenomenon. After a few

days it can be normal working, if washing completely main reactor inside, this time will be reduced. 6. Please adjust bubble level according to aquaria's pollute. Don’t adjust water level too high avoid

water quality fluctuate cause much water effused. 7. Please wash collection cup at the fixed date, if sludge heaped inside the collection neck it will affect

used result. Suggest to clear protein segregator and pump every one or two month, don’t use chemical

to clean protein segregator. 8. Suggest water level for exterior of protein segregator around 28~33cm.(best water level around 30~

33cm) Guarantee: repair free within one year, repair for life.

Product will be improved continuously, please understand the technical change isn't noticed.

 

...Like I said, not unlike instructions given to Casey Anthony's jury...

 

DrMerle

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