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Knuckledragger

Supporting Member
  • Content Count

    109
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About Knuckledragger

  • Rank
    Evil Damsel

core_pfieldgroups_99

  • Location
    Battle Ground, WA

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661 profile views
  1. Knuckledragger

    Disappointed in Bulk Reef Supply order with caution!

    Glad others have had some positive experiences lately. Mine was a big fail with so many missed customer service opportunities. I got a “sorry” for all the trouble.......
  2. Knuckledragger

    Disappointed in Bulk Reef Supply order with caution!

    A few months ago I ordered a six stage “Plus” RODI unit with triple TDS meter. They sent the regular six stage without the upgrades. Called and got a return slip and sent only the four stage section as the two DI resin sections would not need replaced. They did not offer to speed up shipping, so I waited and finally received the replacement. I opened the package and discovered that they sent the wrong one again. I got ahold of them and they apologized and shipped a replacement and again did not upgrade shipping or offer anything else to make it right. By now my project was weeks behind and I expressed my frustration with their customer support. They said sorry and offered nothing - no reward points or anything. So I made another trip to ship the incorrect item back. I received notice they had shipped a replacement but saw that it appeared they may be shipping a full unit including the DI chambers even though I had made it VERY clear that I already had that section. I did not want to have to make another trip to ship another part back. I emailed and called and left a message. No response. Sure enough, they sent the entire unit - although what I received was a downgraded “upgraded” “new model” unit with dual TDS on the DI section and no chlorine test strips as was supposed to be part of the original package I paid for. I called again and told them I was very disappointed with this whole scenario and was frustrated that I would now need to make yet another trip for a return. I also told them I would be keeping the triple TDS meter because that is what I had paid for. I also pointed out that I did not receive chlorine test strips which were part of the original upgraded package I had purchased. They said “sorry”, keep the extra DI section and we will send the test strips. No offer of reward points or anything else to compensate for this redicilous transaction. Sure I have another DI section, but I do not need it. I will probably sell it at some point. My project ended up more than a month behind. I did another order weeks later because BRS was the only place I could find what I needed. Sure enough, items were missing, and as noted by the original poster, items were poorly packed and had banged around against each other. They sent the missing items with a “sorry” but no upgraded shipping or anything else. Not sure why the sudden decline in performance but seems something is is up. They are not the BRS I have always ordered from. Sad and I hope they can turn it around.
  3. Knuckledragger

    Prime AI bad luck

    Isn’t there something about packing electronics in dry rice after they get wet to draw out and absorb all moisture? Thought I heard that somewhere...........
  4. Knuckledragger

    Clowns and Hosting

    My clowns host in my green tree coral. They could care less about my two RBT, two Duncans, torch, frog spawn, octospawn or anything else.
  5. Knuckledragger

    Flashy's 20g Fresh Start

    Thank you! Obviously did not look at the date of your last post. Glad to hear you got it worked out and hope I have similar success.........
  6. Knuckledragger

    Flashy's 20g Fresh Start

    Beautiful tank and specimens! I am interested to see how the Chemi-Clean does on the cyano. I have been battling cyano for several months now. Feeding minimal every other day, siphoning with 50% water changes every two weeks......it just keeps coming back even stronger......I just ordered some Chemi-Clean.
  7. Knuckledragger

    Photosynthetic gorgonian fs

    Dang it! Too slow. I may need to get a piece from you at some point Jeff if you frag it. Let me know. Nice piece!
  8. Knuckledragger

    Coral Giveaway!

    Share the love!
  9. Knuckledragger

    Bunch of stuff for sale!

    Hmmm. Well normally it is who ever replies in the thread to claim an item, but I will respect if you are doing it differently. Let me know. Thank you.
  10. Knuckledragger

    Bunch of stuff for sale!

    I will take the RODI unit!
  11. Knuckledragger

    Received Renewal Notice for $0.01?

    Money sent! Thank you.
  12. Knuckledragger

    Received Renewal Notice for $0.01?

    In an attempt to pay in full I went to the “Store” to purchase a membership but there is nothing showing in the store - meaning there is nothing to purchase. There is just a “Contact Us” link. I just want to get the Club their money!
  13. Knuckledragger

    Received Renewal Notice for $0.01?

    Well, I paid it via PP thinking that maybe it would charge me the correct amount. Nope. It sent one penny......
  14. Got an invoice via email for a “Renew: Manual Individual Member” for $0.01. What am I supposed to do with that? Seems pretty cheap to me!
  15. Knuckledragger

    Looking for advice on RVs Who has them?

    Great choice! You are going to love the murphy bed. So much better use of space and converts quickly. It makes a smaller trailer SOOOO much bigger.
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