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impur

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Well comcast decided my modem was obsolete, so they just went ahead and made it not work without telling me! (flame)

 

I called and got credit for the time i couldn't use it, and I bought a Motorola SB6120 surfboard modem. This thing is FAST!!! 4 channles, docsis 3.0, so i don't gotta worry for several years, they just upgraded to docsis 2.0, and you are able to bond 2 of the channels to get faster speeds. It does this automatically i found, as right after i installed it it acquired the 2nd channel. My acct is setup for 12mb download/2mb upload. Here is a test run

 

1063201969.png

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So instead of upgrading me at a lower price they just let my higher price continue.

 

 

Chat InformationThank you for contacting Qwest. My name is Nicole R. . How may I help you today?

 

Franklin: What is my Silver Mbps?

 

Nicole R. : The Silver Mbps is the 1.5M

 

Franklin: So at the price I am paying why haven't I been upgraded?

 

Nicole R. : You don't automatically get upgraded, you would have to request it, and the price and plan would change.

 

Franklin: So I am paying more for less and this is my reward for loyalty?

 

Nicole R. : You could upgrade, it just doesn't automatically upgrade.

 

Nicole R. : I have not heard from you for a couple of minutes. Do you still need me to keep this chat conversation open for you?

 

Franklin: So my current level is .22 Mbps. The thing that bothers me is that you feel no guilt for not upgrading me to a faster speed. I do not like Comcast. I am getting to like them more.

 

Franklin: Does anything not seem right to you?

 

Nicole R. : I apologize for the confusion Franklin, but you don't automatically get upgraded, you have to request an upgrade.

 

Franklin: DejaVu, You must be clairvoyant. I heard that somewhere before!

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Franklin, I don't know what I have (I will try to find out) A few months ago I called complaining because I was paying too much. I got upgraded and they gave me some discount I think (I also have directtv with them) But I just received a new offer that I still have to read.

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Well comcast decided my modem was obsolete, so they just went ahead and made it not work without telling me! (flame)

 

I called and got credit for the time i couldn't use it, and I bought a Motorola SB6120 surfboard modem. This thing is FAST!!! 4 channles, docsis 3.0, so i don't gotta worry for several years, they just upgraded to docsis 2.0, and you are able to bond 2 of the channels to get faster speeds. It does this automatically i found, as right after i installed it it acquired the 2nd channel. My acct is setup for 12mb download/2mb upload. Here is a test run

 

1063201969.png

 

Hey Miles will this work for telephone and cable also? i have everything through comcast. Im tired of paying $5 a month for a modem :)

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Moving back up slowly. Called tech and they roto-rooted my connection a bit. For the same price I should be at the 7 or 12 mbps level.

 

1063353990.png

 

 

Next, I got modem/connection envy. Gonna move it up to a higher speed tomorrow when I can haggle for a better deal.

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Franklin I've found that calling in is better than the chat sessions for some reason. Also you should get a discount if you are willing to stick with them for a certain period of time.

 

NEVER rent the modem (cable or DSL) - you will either save money owning in the long run or you can throw it on EBay.

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It makes you 'at work' and 'on net'.

 

good eye....we are on MPLS here....but at home I do have 50 down and 25 up....still gamer central there....but I do love playing COD Black Ops here at night....it's amazing when your ping is in single digits and others are pushing 2 or even 3 digits....(plotting)

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Dumb question

 

As the title says dumb question;

 

Will a different modem get you better down/up speeds?

I need to contact Comast I suppose to see what speeds I am "paying for" I suppose.

There to many times when my son is on Xbox Live and I'm surfing or uploading to Photobucket that we both just "lag"

I always saw that safenet picture but never knew about it until I googled it

I got these results;

1063910475.png

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Hey Miles will this work for telephone and cable also? i have everything through comcast. Im tired of paying $5 a month for a modem :)

 

Nah, its just for your internet connection. You could also get a tuner card and get HD over the air though ;) I do that on my computer.

 

 

 

Eric - do you pay extra for the faster upload?

 

 

 

 

 

Regarding comcast, if you call and ask for a discount they will give it to you for 6m. Then you have to pay the regular price for 6m. I usually call in again after 3 or 4 months and 4 out of 5 times they still put me back on the discount program. Works out pretty good, i'm not gonna drop comcast cuz i love getting the Ducks and Blazer games.

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As the title says dumb question;

 

Will a different modem get you better down/up speeds?

I need to contact Comast I suppose to see what speeds I am "paying for" I suppose.

There to many times when my son is on Xbox Live and I'm surfing or uploading to Photobucket that we both just "lag"

I always saw that safenet picture but never knew about it until I googled it

I got these results;

1063910475.png

 

Depends. If yours is old, and you get one of the newer modems it should help. The surfboard modem i got has great reviews and just about everyone who reviewed it has stated improved speeds. For one, the bonded channels really help. The upgraded technology is also a bonus.

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Depends. If yours is old' date=' and you get one of the newer modems it should help. The surfboard modem i got has great reviews and just about everyone who reviewed it has stated improved speeds. For one, the bonded channels really help. The upgraded technology is also a bonus.[/quote']

 

Old-HEHE

 

Surfboard model SB1520

 

I tried to find out how old it was online, I swear I have had it for at least 3 years, which means more like 4+

 

Probablly would not hurt-The numbers I see others posting make mine look like dial up 14.4, maybe 28.8-(laugh)

 

Remember those days DOH!

 

post-posting update;

Looks like it is 5 years old

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